2013

ANNUAL REPORT

James E. Hogle, Jr., PresidentPaul M. Dougan, Vice PresidentPatrick Hogle, Secretary/TreasurerJ. Scott AndersonSteven BarthJim BradleyCorey Brand

2013 Utah Zoological Society Board of DirectorsMaura CarabelloAnalecia DumkeMissy EkstromBlake O. FisherAmy A. GarffJohn D. GarfieldDennis Gay

Sandra GonzalezRick GrahamBill HulterstromDavid HuntsmanNorma MathesonPatty MillerMarianne Woolsey Moyle

Julie Anne ThomasCarlene WalkerGregory P. WilliamsLauryn WingateJulie Wolfe

MissionUtah’s Hogle Zoo nurtures respect and appreciation for the natural world by providing diverse educa-tional, recreational and conservation opportunities. This is accomplished through imaginative exhibits and programs, professional animal care and a commitment to excellence.

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As we entered 2013, construction on the new African Savanna project was accelerating, and that progress continued throughout the year, towards our anticipated opening in May 2014. Other exciting and important activities during the year included the unique and fun LEGO©: Creatures of Habitat exhibition, expansion of both on-site and field conservation programs, the opening of the Lighthouse Point water park, and the development and adoption of a new Master Plan to guide major Zoo improvements through 2030. In addition, we continued our signature events, such as our Zoo Rendezvous fundraiser, our ZooLights! winter holiday celebration, and we reached a milestone in hosting the 20th annual World of the Wild juried art exhibition. Everything mentioned here is designed to create great experiences and connections for our guests. In the course of that pursuit, we welcomed more than one million guests in 2013, making it the fourth year out of five to exceed that milestone in attendance.

The core of our mission is to nurture respect and appreciation for the natural world, and that begins with providing the best possible care for our resident Zoo animals. Our Animal and Vet-erinary departments work as a team to keep every animal in our care in good health, both physi-cally and mentally. Animal welfare goes beyond the basics of food, water, and shelter. We focus on providing appropriate social groupings, environmental enrichment, preventive medicine, and training to facilitate routine examinations and stimulate natural behaviors.

All of this and more is detailed in the pages that follow, including our 2013 financial perfor-mance. We are proud to have once again finished the year with positive cash flow to enable the continued improvements around the Zoo. The success of 2013 has positioned Utah’s Hogle Zoo to continue being a dynamic and impactful community organization, and we will strive to con-tinue making the Zoo the best it can be: for our animals, our guests, our employees and volun-teers, and for everyone in the community who continues to support us.

Craig DinsmoreExecutive Director

Message from the Director and President

James E. Hogle Jr.President, Board of Directors

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Senior Keeper Joanne Randinitis

won “Best New In-novative Bear Husbandry Technique” at the interna-tional Bear Care Group’s

Advancing Bear Care Conference in Clinton,

New Jersey.

Senior Keeper Stephanie Jochum-

Natt spearheads our Wild Aware Utah program.

WAU supports the Zoo’s mis-sion by educating our guests and area residents on living harmo-

niously with local wildlife.

Utah’s Hogle Zoo became the world’s

first zoo to get a voluntary blood draw from a western

lowland gorilla. Senior Keep-ers Bobbie Gordon and Erin Jones

trained Jabali, an 8-year-old female, to offer her arm for the procedure,

making her a voluntarily partici-pant in her own health care.

Animal Care

photo by Jeff Pierson©

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Animal EnrichmentBehavioral Programs Manager Dawn “DeeDee” Neptunereceived national recognition for her animal enrichment leadership from the following:

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Association of Zoos and Aquariums

Faculty Member for week-long AZA Animal Enrichment Profes-sional Develoment course

• Institutional Representative to AZA Behavioral Advisory Group & Animal Welfare Committee

• Committee Advisor to AZA Behav-ioral Husbandry and Animal Wel-fare Committees

American Association of Zoo Keepers

• Contributing Presenter to Online Collaborative Learning Webinars

• Committee Advisor to AAZK Be-havioral Husbandry Committee

Association of Zoo Veterinarians

• Workshop Co-Presenter, “Elevating Animal Health Through Behavioral Management”

In her spare time, Deedee was

also Trip Leader of a Conservation Safari to

Kenya, and Chair of the first annual “Winos for Rhinos”

event, raising more than $14,000 for rhino

conservation.

Congratulations, DeeDee!

The greater sage-grouse is a threatened species. Zoo staff and volunteer conser-vation activities have resulted in place-ment of 50,000 warning reflectors on

prairie fences to help them avoid colliding with fences in their

western Wyoming habitat.

Conservation: Nature/WildlifeThe Zoo had a global presence in our conservation efforts; supporting 32 projects on five continents.

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Our Wild Aware Utah partnership with the United States Forest Service, the Utah Division of Wildlife Resources and Utah State University Extension Services educates Utahns throughout the state about how to live successfully with wildlife.

Creatures of Habitat, the LEGO© brick animal exhibit, was both fun and educational,

teaching guests about endangered species

and habitat preservation.

In 2013, Hogle Zoo and the Utah Chapter of the Ameri-can Association of Zoo Keep-ers raised nearly $30,000 for rhinoceros conservation.

General Curator, Dr. Christina Castellano, continues her work in Madagascar, protecting the critically

endangered radiated tortoise. Illegally collected tortoises that have been confiscated by the authorities are “repatriated,” where they will be

protected under organized community stewardship.

Conservation: On-Grounds Resources

Of our two newest large buildings, one (Animal Health Center) has been certified as Leadership in Energy and Environmental Design (LEED) Gold, and one (Conservation Resource Center) has an application pending for a similar designation by the U. S. Green Building Council. 5

Hogle Zoo is committed to environmentally sustainable practices. During 2013:

In addition:We use recycled

office and bathroom supplies, recyclable food-

service dishware and water-wise plantings to further

reduce our carbon footprint.

142 Zoo employ-ees participated in

the “Ultimate Alternate Transportation Challenge,”

saving more than 30,000 miles they would have driven,

commuting by car to the Zoo.

• We purchased 60,000 kwh of wind power through the Rocky Mountain Power Blue Sky Program.

• We generated 75,000 kwh of solar power on top of three of our largest buildings.

• We used high efficiency light bulbs - saving 24,000 kwh.

That’s enough energy savings to avoid 200 tons of carbon dioxide or equivalent to planting 2,400 trees!

97% of the construction-site

rubble from our new 4.4 acre African Savanna exhibit

was diverted to be reused or recycled.

Education & Volunteers

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Volunteers184 volunteers amassed 15,290 hours educating Zoo guests and supporting education programs.

David AbolnikJulie AdamsGiovanni AgostaDeborah AltoShannon AndersonZachary AndersonAshley ArmstrongTenna ArmstrongMikala ArndtStephanie BairdKatja BaranowskiKari BarnardDanielle BarrAshley Barrus-GardnerElizabeth BatesDaisy Bennett-Roe Elizabeth BerginBrett BertrandGabby BlakeCody BollschweilerTrevor BoswellDonna BowlesHaley BoyleHerman Branath

Claire BrooksCrystal BryantSarah BultMelissa BurggraafCynthia BurgosAngela Burke JimenezAracely CampbellDei CanalemorkIsaura CarballoBritnee CheneyBeth ChynowethIsabelle ClarkAmber CoffeyEmily CoklDavid ColletteMary Lou CompherAmanda CondieChase CostelloZoe CrockettWalker D`agostiniKayla DaCostaErin DiamondEmily DorseySuzanne DunkenErin EastlandJamie EckenrodeAbigail EllisHolly ElmoreKaterina ElshaugJudi Engel‘Hook’ ErshlerCamille EvansPorter FallowsCory Farnes

Claudia FarrerBonnie FerrinRyan FerrisPhillip FiedlerAl ForsythGaby GalvanPatricia GalvanSydney GarciaSavannah GelhardBetty GilpinJennifer GironDanielle GoodwinKenley GottlobAustin GreenSara GreeneElle GreerRyann GregoryTaylor HagueEthan HallLivona HansenTony HansenJake HansonJenness HansonKira HarrisMaren HatchDanielle HessKelly HessJackie HillamCarol HochstadtNoemi HolscherAaron HornockHannah HorrocksBoaz HsiaRachel Huntsman

Rollin HurlbutKate HuttonCait HydeJohn JacksonJustin JarmanSamuel JeffersonJoseph JefferyJenny JenningsClayton JensenTricia JensenSarah JessopNahomi JimenezGraciela JohnstonArnold JonesSandra JonesBayley JulusonLauren KaneMegan KeilElise KellyLeah KnightonAlexis KumrowChristina LandrithLaura LanceSharon LarkinMaddie LeeMegan LeeJamie LemsCiona MacEwenConstance MacKayColin MaguireBeth McArthurLindsey McBrideJulee McCartyCaitlyn McEwen

Cheyenne McLachlanSalina MechamPatricia MeekinsLucretia MehrabanMadison MelsonerCassidy MichaelsBri MorganAndrea MosherKailey MosherTina MuellerKatlynn NebekerMelinda NewmanUlrike NosLauren Orchard Jake OstlerMadalyn PageKate ParkerAmy ParsonsKelsey PauldingTera PeayJessica PenfoldLu PenfoldDeborah PetersenLeslie PierceNikki PottsIsabell RennieAaron RiceJennifer RunsvoldKayla RupperJon RushoSamira SaeedBillie SchmitzShawn SchofieldKatie Schultz

Zoo Volunteer Cody Bollschweiler

won the Utah Volunteer of the Year Award in the young adult category.

20 seasonal Eco-Explorers

shared 271,357 conservation messages

with Zoo guests.

Zoo educators taught close to 4,000 eager young learners.

41 Girl Scouts and 214 Boy Scouts attended Zoo classes

to earn merit badges.

Michal ScienskiRachel SevisonHayley ShaverSpencer SheltonJoshua ShermanSydney ShoellChristina ShupeMarsha SmallAaron SmithBrandy SniderBryana SnyderEliza StaggJordan StilsonMyra StrauchenTina SylvesterAmanda SzucsikWilliam TaylorHalleigh ThalmanRebecca ThomasSarah ThomasDonna ThurgoodAnnlea VanmilligenJoe VervaeckeJennifer WaddoupsRyan WatsonGary WeagleAmanda WertyporaAmy WestoverKaty WigginsAmanda WilliamsHeather WorthingtonLizzie WrayTingyee Rachel WuStockton Young

Master Plan Intro & African Savanna PreviewFollowing successful completion of our first 15-year Master Plan, initiated in 1999, a special committee of Board members, staff and consultants invested much of 2013 creating a new Master Plan for the Zoo’s next 15 years. For a panoramic view, please turn the page.

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2014 is set to be another banner year for Hogle Zoo, with the African Savan-na expanse set to open in May.

This 4.4-acre exhibit will feature African lions, zebras, giraffes, nyala (a southern African antelope), ostriches and other birds.

The Savanna will introduce an expanded train ride and an elevated Savanna viewing deck and giraffe feeding station.

8Master PlanTask Force

Paul Dougan John GarfieldJim Hogle

Patrick HogleMarianne MoyleCarlene Walker

Master Plan 2030

DIVERSITY OF LIFE & EDUCATION

FLEX EXHIBIT ZONESTAFF PARKING REDEVELOPMENT

ANIMAL MANAGEMENT ZONE

STORAGEBUILDING

TRAIN LOOPEXHIBITS

PAVILION UPGRADE

AFRICANSAVANNA

ENTRY

Zoo BoardGreg WilliamsJulie Wolfe

9Sammy CaldwellChristina CastellanoJill CoxKimberly Davidson

Craig DinsmoreMarci HarrisJane LarsonDoug Lund

Mark MillerSeth PalmerConrad SchmittChris Schmitz

Dan SmithMarcia TimmermanEve Mary VerdeJameson Weston

GREAT APE &PRIMATE FOREST

CHILDREN’SADVENTURE ZONE

ASIA EXPANSIONZOO HORTICULTURE ZONE & MOB II

FLEX EXHIBIT ZONE

THE BEASTRO

OASIS PLAZA

CRC

WILDLIFE THEATER

ELEPHANT ENCOUNTER

ANIMAL HEALTHCENTER

ROCKYSHORES

ASIAN HIGHLANDS

ZooStaff

46 special patron members deeply committed to the Zoo’s mission be-came Zoo Explorer Society members. Their membership donations helped more than 1,000 animals receive state-of-the-art care through top-notch medical husbandry and nutrition pro-grams.

Zoo Membership Zoo ADOPT Zoo Explorer Society

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21,544 households

bought or renewed memberships in

2013.

6,931 households

supported the Zoo at the higher Zoo Booster level

memberships.

2000+ Zoo Boosters

attended our two special Zoo Booster

nights–with all the amenities.

See Guest Servicesfor more information

56 special Zoo supporters participated in our new Zoo ADOPT program, adopting 18 animals at the Zoo, and raising more than $11,000, which was more than we expected for a new program.

Major Donors, EndowmentEndowment and Planned Giving:

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Zoos, by their nature, look to

the future. They nur-ture and conserve our

wildlife heritage for future generations. They offer in-sights into various strate-

gies that can assist in their survival.

$250,000+Service Systems Associates

$10,000 to $249,000Basic Research

Corey Brand

R. Harold Burton Foundation

Robert H. Garff and Katharine

Garff Foundation

Global Aquafeeds

Hogle Family Limited Partnership

Janet Q. Lawson Foundation

SIRQ. Inc.

C. Scott and Dorothy E. Watkins

Charitable Foundation

Wells Fargo Foundation

$1,000 to $9,999Kathryn BairBruce Bastian Michael BlaesChris ChristiansenCLR DesignCommunity Foundation of Utah Christopher ConnellyMarian Connelly-JonesSusan O. DinkelPaul M. DouganValli DurhamEast West Martial ArtsThe George S. and Dolores Doré Eccles Foundation Amy GarffGibbons FoundationCynthia Hall Bill & Phyllis HockettJames E. HoglePatrick K. HogleDavid H. HuntsmanBryce JohnsonRobert D. Kent TrustS. Whitfield Lee Richard P. MakoffMilo S. Marsden

Major DonorsKathie & Mark MillerMonkey Mountain LLCGeorge Q. Morris FoundationMarianne MoylePackaging Corporation of AmericaDeborah PariseauProTEL Frank PuleoLon RichardsonRichter 7John RoseSalt Lake Garfield & Western Railway Co. Schultz & WilliamsMark L. SharrockSusan SlaughJennifer SpeersJim M. SteeleThe Tetris Group, L.L.C.Van Cott, Bagley, Cornwall & McCarthyJoe VervaeckeJoe VilandPaul WatkinsJulie Wolfe Robin WoodsZions Bank

The following people have already made donations to-

ward that effort. Contact the Development Office to be part of this growing number.

Estate of Patricia EagerFrancis HansonDennis LombardiAlissa Packer

In 2013, Utah’s Hogle Zoo began actively seeking

planned and endow-ment gifts to ensure that

future generations will con-tinue to enjoy the educa-

tional treasure that is Hogle Zoo.

Zoo Rendezvous!

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Our 16th Annual Zoo Rendezvous! –

“The Wildest Party in Town” – attracted 1,567

revelers, 30% more than in the previous year.

The event garnered $352,607 in cash and in-kind sponsorships,

$52,000 from ticket sales and brought $25,360 during a silent auction. A wild time was had

by all!

Marketing & Public Relations

During ZooLights! we served more than 12,000 cups of hot chocolate!

Santa’s Station Presented by Macy’s attracted 11,346 guests during ZooLights!

Keepers and Volunteers presented bio-facts for guests to enjoy at the reindeer yard at Santa’s Station.

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ZooLights! attracted 62,529

guests throughout De-cember who wandered the snowy pathways, enjoying the wintery animated light

displays featuring two million energy-saving

LED lights.

Marketing Director Brad

Parkin was named “The Best In-House

Marketer” by the American Advertising Association, Utah Chapter.

The Marketing Department won

the “Best in Show” award for its “ZooLights!

Holiday Music Box” social media campaign at the

Utah Tourism Conference.

The Marketing Department also

was a finalist for the prestigious international

Brass Ring Award for the ZooLights! television

commercial.

Marketing also held more than 30 special events on Zoo grounds; booked 84 corporate and private parties for a total of 26,121 guests; and organized media coverage for over 500 stories.

Every child visiting was

invited to write a letter to Santa with

$1 for each letter kindly donated by Macy’s to

the Make-A-Wish Foundation.

Two live reindeer kicked

off most evenings of ZooLights! with the

popular “Reindeer Walk” through the main

plaza led by the Jolly Old Elf.

Financials:Revenues

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2013Total Zoo

Attendance 1,051,417

guests

OPERATING REVENUE Admissions $4,536,588Memberships 1,967,554Concessions 699,174Other 681,010Group Sales 640,514 OPERATING SUPPORT Salt Lake County (ZAP) 2,458,749State of Utah (Operating) 854,000Donations and Grants 427,467 TOTAL OPERATING REVENUE $12,265,056

37% Admissions

5.2% Group Sales

3.5% Donations & Grants

5.6% Other

20% ZAP Tax

7% State of Utah

5.7% Concessions

-Education-Carousel-Miscellaneous

16% Memberships

Free School Days

48,311 students & chaperones

OPERATING EXPENSES Animal Care $3,132,983Facilities Maintenance 1,652,427 Administrative 1,306,510Marketing & Development 1,005,185Guest Services & Security 788,318Education & Art Programs 616,532Group Sales 383,056Other -Advertising 456,345 -Utilities 600,298 -Train 3,349 -Carousel 57,286 -In-Kind Donations 68,006 -Insurance 145,532 -Contract Services 650,065 -Information Technology 178,439 -Seasonal Exhibit 161,805

TOTAL OPERATING EXPENSES $11,206,135

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28% Animal Care

14.7% Facilities

11.6% Administrative

9% Marketing &

Development

5.5% Education

3.4% Group Sales

7% Guest Services &

Security

20.7% Other

Financials:Expenses

Art ShowThe 20th Annual “World of the Wild” art exhibition supported the Zoo’s primary mission by reinforcing that we need to protect and conserve wildlife and wild places for current and future generations.

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Veterinary Conference

20 GREAT YEARS OF THE WORLD OF THE WILD

UTAH’S HOGLE ZOO’S ANNUAL ART EXHIBITION

121 Utah artists submitted

294 works of art from all types of media for

the exhibit. 125 pieces were then selected for the show by

a juror. During the 60 days the show was open, more

than 14,000 art lovers viewed the art.

The Zoo hosted the seven-day Association of

Zoo Veterinarians 2013 An-nual Conference, attended by 500 veterinary professionals

from 23 countries.

Attendees included the AZA Nutrition Ad-visory Group.

We teamed with the University of Utah for a Fish Medicine work-shop.

Our vets and keepers applauded conference guests as they entered the Zoo.

The Conference and the welcoming ap-plause were well-re-ceived by all!

2013 Zoo Staff

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AdministrationCraig Dinsmore Douglas Lund Conrad SchmittMarcia Timmerman

Animal CareRachel AllenRichard AndrewsElizabeth Bates Lauren Beatty Jennifer BertinCeleste Cambareri Christina Castellano Jill Cox Brigitte Day Lisa Ellison Dana Farrell Rebecca Frustaci Ellen GallagherBobbi GordonMichelle Hanenburg Richard HendronCindy Jensen Stephanie Jochum-Natt Erin Jones Jeffrey LandryJane LarsonLauren LeCoqueJessie MadsenAlythea McGeeMaggie McGrathEmily MerolaDawn NeptuneRichard OliverTracy OwenBoanna OwensMelissa Payne-Knudson Eric PetersonHolly PetersonGina PhillipsJoanne RandinitisLindsay RennerKatie Richins-BensonLessa RussellAshley SchweinhartCindy SegneriGeoffrey SowanBlythe SpiersShemia Splonskowski Gary SteelePatrick TheobaldJanice ThompsonJill VanmilligenJames Weinpress

Ashley WeltonEmma Louise Whitney

Capital ProjectsDaniel SmithIliana Valadez

Creative ArtsMatthew Bates Tyson Goodrich Michael WernertJameson Weston

ConservationElizabeth Larsen

DevelopmentDon GrayMarci HarrisG. Ronald KastnerKatrina LastLesley ScovilleEve Mary VerdePenni Rae Zito

EducationJames Daniel AlveyJena AndrusMakayla Barrandey Leslie Buchanan Laurel Clayson Jason Dunn Rebekah Egbert Alina Fong Jordan GallacherAmandi GoodwinCatherine Gwinnup Heather Herde Rachel Irvin Tawnni Jensen Leslie Kobinsky Alexis Koontz Angelina Kump Kalindra Lewis Katherine Manch Lori MatsukawaMichael McEntire Destinee MillerAmy Nichols Devin Pearson Kathryn Pontsler William RodriguezChristine SchmitzTauni SutherlandSuzanne Zgraggen

FinanceMelissa AdamsAmber GoodCheryl RushtonPeggy Zaelit

GroundsJose CortezKevin FennemaVal GidneyJake GilesFabian GoveaWaldo James Kuck Eric MaZanecTom MitchellMike MostollerEvan NielsenJon TomkinsonLeroy Valdez

Guest ServicesMegan AllredKara AndersonIsabel ArreolaJoni BatemanLinus Bondesson Chrystal Butterfield David CaseyLacey CosseyJessica DenningMariah DenningDavid Micah Dobbs Patsy DorransRichard DorransMackensie Felix Alyssa Freeman Kaylee Fulton Meghan Gallacher Jeremy GullAustin HaycockStephen HelmTaylor JohnsMelanie JonesKatherine KrejchiEllen LewisJennifer LongMatthew MacDonald Garrett ManesEmily MannJaclyn MartinKaren MartinezTrisha MatsuuraRikki McClimansAbigail McKinneyMark Miller

Samuel MillinerKevin MurphyAndrew NadauldBrandon NeibelMelyssa PerkesMatthew RadcliffePreston Richards Lisa Roberts-Terry Samantha Ruud Gregory Scoville Claire Stegman Casey TroutAmber Vanderlinden James Westervelt Silas Willis Kimberly Workman Samantha Workman Marisa Zollinger

HospitalBethany Bingham Nancy Carpenter Erika Crook Christine Sleater

HousekeepingEnrique Arellano Alexander Bazan Quintessa Freund Mary FuentesAdriana GarciaMaria Graciela Johnston Rebecca LeeJose Ronald Murillo Maria R. Perez Martinez Hugo QuinonezPatricia Valdez

Human ResourcesAnna FredericksonBonnie Thomas

Information TechnologyBarry BrownWaqas Javed

MaintenanceMisty AlfordTodd BinghamRoger BitnerSammy CaldwellShannon CunninghamJerry EllisonDarren FowlerNorbert Gerber

Ryan JacksonReuben MartinChad MonsenDavid StrandgardBrandon Vierig

MarketingSuzy AndersonAndrew GodwinErica HansenAlexis MoesBrad ParkinStephanie Sessions Cagney Smullin Megan Vance SecurityRichard BishopStephanie Boston Austin Bowcutt David Braithwaite Brian Broadhead Ray Bushnell Juanita Davis Kaitlin Eaton Robert Erickson Jessica Farmer Joel Gonzalez Bret Houskeeper Tina Houskeeper Michael JohnstonTroy LearyIsaiah LoamanuKristine MerrillHeidi MundyChloe OlsenAlison ParkerNatalie PlascenciaBrittany ThomasWilliam Ward

Utah’s Hogle Zoo is proud to be accredited by the Association of Zoos & Aquariums (AZA). AZA sets rigorous standards dedicated to the advancement of zoos and aquariums in the areas of con-servation, education, science and recreation. Only 223 zoos and aquariums in North America are accredited by AZA.

The Zoo continues to be active in AZA conservation efforts and participates in a number of Taxon Advisory Groups (TAGs), studbooks, Species Survival Plans© and AZA national commit-tees. We are dedicated to providing excellent care for animals, a great experience for you and a better future for all living things.

ACCREDITED BY THE

Thank you to the residents of Salt Lake County for supporting the Zoo, Arts & Parks program. Many of the Zoo’s activities are made possible with ZAP funding – as are many other county art, cultural, zoological, museum, recreational and park programs. For more information, visit www.zap.slco.org.