Gymnázium a St řední odborná škola,Rokycany, Mládežník ů 1115

Číslo projektu: CZ.1.07/1.5.00/34.0410

Číslo šablony: II/2

Název materiálu: Business vs. private letters

Ročník: 3. a 4. ročník

Identifikace materiálu: SIL_22_Business vs. private lettersSIL_22_Business vs. private letters

Jméno autora: Mgr. Alena Silbernáglová

Předmět: Anglický jazyk

Tematický celek: Maturitní témata SOŠ

Anotace:

Materiál obsahuje prezentaci pro 3. část maturitní zkoušky SOŠ. Prezentace se skládá z osnovy k danému tématu, výkladové části a konverzačních otázek.

Datum: 2. 4. 2013

BUSINESS VS. PRIVATE LETTERS

Business vs. private letters

T1: Basic facts

• Form

• Tone

T2: Different kinds of letters:

CV, postcard,

complaint, e-mail

• Tone

• Layout

• Parts

• Greetings

• Other

• Type

• Parts

• Occasion

• Other

Business letter

= a letter to a firm/ company

� to ask for information, make suggestions, accept something…

�e.g. enquiry, offer, order

T1 – Form

�e.g. enquiry, offer, order

Private letter

= a letter to a friend/ family

� to give news, invite somebody somewhere, apologise for something, thank for something…

T1 - ToneBusiness letter

� to someone who you do not know or who is in authority

� formal / semi-formal style

� respectful, polite, impersonal tone (no feelings, passive voice)

� language: formal expressions (taking everything into consideration…), advanced linking words (however), long forms (do not), passive voice (it was sent to you…), long sentences…was sent to you…), long sentences…

Private letter

� to someone who you know well

� informal style

� friendly, lively, personal tone (use of first person: I/We)

� language: common expressions , idioms (I thought I´d drop you a line…), short forms (isn´t), simple linking words (but, and...), shorter sentences…

T1 - Layout

�common layout for all types of letters:

� appropriate greeting (e.g. Dear Sir/Madam, Dear

Jane…)

� introduction beginning with opening phrase (e.g. Hi!

How are you) and reason for writing (e.g. I am writing How are you) and reason for writing (e.g. I am writing

to complain about…)

� main body – information described in detail

� conclusion with closing phrase (e.g. Please write

soon, Take care!…)

� an appropriate ending (e.g. Yours sincerely, Lots of

love, Best wishes…)

T1 - Parts

PRIVATE LETTER

�your address (in the top right corner)

�date (e.g. 2 June 2013)

salutation (e.g. Dear Mum and Dad…) �salutation (e.g. Dear Mum and Dad…)

�body (contains the message)

�final phrase (e.g. See you soon…)

�greeting (e.g. Love, XXX, Take care…)

�signature

BUSINESS LETTER

� letterhead (company´s name, logo, address, telephone number)

�date (e.g. 10 February 2013; February 10, 2013)

� inside address (the name and address of the company you are writing to)

�salutation (e.g. Dear Sir or Madam) �salutation (e.g. Dear Sir or Madam)

�body (contains the message)

�complimentary close (e.g. I look forward to hearing from you soon)

�greeting (e.g. Yours faithfully)

�signature block (sign and print your full name)

�enclosure (other documents sent with the letter)

T1 - GreetingsBusiness letter

� salutation has to be consistent with greeting

� form of greeting depends on the level of formality and how well we know the addressee

� examples:

Dear Sir or Madam/ Dear Sir… … Yours faithfully

Dear Mr Smith/ Dear Dr Jones… … Yours sincerelyDear Mr Smith/ Dear Dr Jones… … Yours sincerely

Private letter

� greeting is informal

� to someone who you know well

� salutation - e.g. Dear Fiona, Dear Mum and Dad…

� greeting - e.g. Love, XXX, Lots of love, Take care, Best wishes…

T2 - CV

CV (curriculum vitae)

= a formal document describing your education and the jobs you have done *(OALD)

�contains: personal details, education, �contains: personal details, education, qualification, skills, working experience, interests, contact details

�useful tips: stress on key skills, avoid false information, organize it clearly, be careful about spelling and grammatical mistakes…

T2 - Postcard

= a card that people usually sent from holidays or at

Christmas/ Easter to family or friends *(OALD)

�a private correspondence

sent without an envelope with a picture on one side�sent without an envelope with a picture on one side

�short message (e.g. place, weather, activities,

accommodation, greetings…)

� informal language (short forms, informal

expressions, short sentences…)

� typical greeting at the end: XXX (means a kiss)

T2 - Complaint

a letter of complaint

= a formal letter sent to the company or institution explaining why you are not satisfied *(OALD)

�nature of complaint: wrong or broken goods, not �nature of complaint: wrong or broken goods, not satisfactory services, problems at neighbourhood…

�structure:

� 1st paragraph – explains the reason for writing

� main paragraph – contains further details

� last paragraph – suggests or requests action

T2 - E-mail

E-mail (electronic mail)

= an electronic message sent via the Internet *(OALD)

�used both for private and business purposes�used both for private and business purposes

�contains: e-mail address, subject, message,

attachment (documents, images,

videos…)

�language: formal/ informal

�usually short - details in attachment

QUESTIONS1. How different is writing in English to writing in your own

language?

2. What is the basic difference between formal and informal correspondence?

3. When was the last time you wrote a letter?

4. What are your biggest problems with writing?

5. What type a formal letter have you ever written? 5. What type a formal letter have you ever written?

6. Do you prefer writing with a pen or a keyboard?

7. Do you send postcards from your holiday or do you prefer SMS/MMS? Why?

8. When do you need to write in your everyday life?

9. How is CV important for your career?

10. Do you think writing will disappear in the future, once computers can recognize and write down everything you say?

Zdroje

• Obrazový materiál

Microsoft Office PowerPoint 2007 – klipart

• Publikace

EVANS, Virginia. Successful writing. Newbury, Berkshire: EVANS, Virginia. Successful writing. Newbury, Berkshire:

Express Publishing, 2000. ISBN 978-190-3128-503.

Oxford Advanced Learner's Dictionary. Oxford: Oxford

University Press, 2007. 7th. ISBN 0194001164. *(OALD)

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